You have just created a website for your new business or completed a fancy redesign of your outdated website. Now, it’s time for you to use Google Search Console (formerly Webmaster Tools) to help improve your search presence and make sure the search engine can find everything within your website. However, once you input your website, not everything goes according to plan. Google Search Console indicates that there is a server error.
What is a Server Error?
A server error means that Google is unable to access your website. This could be because your server is taking too long to respond or your website is configured in a way that is blocking Google. When a server error occurs, Google will stop requesting access to your website, which means that all of your hard work may not end up in the search results pages.
There are several possible server errors that you could see in Google Search Console, and they can each have slightly different indications.
- Connection Timeout – Google could not connect to your server. The cause could simply be that your server is not currently connected to the internet, or your server could be misconfigured or overloaded.
- Connect Failed – Google could not connect to your server because the network is down or unreachable.
- Connection Refused – Google was unable to access your website because your server refused the connection. This means that your hosting provider could be blocking Googlebot or there is an issue with the configuration of their firewall.
- No Response – Google could establish a connection with your server, but the connection was disrupted before any data was sent.
- Truncated Response – The connection with your server was closed before Google received a full response, and the content of the response was truncated.
- Connection Reset – Google’s connection request was successfully processed by your server, but the content cannot currently be communicated because the connection was reset.
- Truncated Headers – Google could establish a connection with your server, but the connection was closed before complete headers were sent.
- Timeout – The server timed out waiting for the connection request to go through.
How Do You Fix a Server Error?
- Make sure that your server is working properly. Confirm that your website’s hosting server is not down at the moment, misconfigured, or overloaded. You also want to verify that your server is connected to the internet.
- Make sure that your website is not accidentally blocking Google. If there is a DNS configuration issue, misconfigured firewall, or content management system configuration problem, you may be blocking Google’s access to your website. Once you identify the issue, you can remove the block to eliminate the server error.
- Make sure you do not have too many dynamic page requests. A website that allows dynamic page requests is one that displays the same content for multiple URLs. Unfortunately, these pages can take a long time to respond. As a result, you may need to limit your use of dynamic pages.